We have two category of products, one that is fully taxable and the other is partially taxable due to tax exemptions. As a Canadian company, we deal with different taxes for our different provinces, and different tax exemptions for certain products sold.
In the province of Quebec: Item1 is at 5% tax, Item2 is at 14% tax
In the province of Ontario: Item1 is at 5% tax, Item2 is at 13% tax
One tax setting is applicable within the customer's profile, but we need more customization with tax exemptions that would be automatically applied to our Sales Orders to give our customers more accurate pricing.
We need to be able to 'flag' or add some sort of tag to certain products in our inventory, that would be recognized by the system and apply a different tax setting. This optional second/ tax setting option could be established just below the Default Tax Type setting within the customer's profile page.
So far, we must go through each product on every Sales Order and manually change the tax rate. This process is very time consuming and increases human error, especially if a mistake is made and the Sales Order is 'finalized' - as taxes cannot be changed after finalizing.