Per your graph:
“Line Item Variant SKUs” will be entered into QB as Services.
I don’t know if for some reason we were some strange test case that actually had QBO prior to integrating TG, but why not sync so I don’t know…SKUs matched SKUs? Instead of creating entirely new services?
Point is, this is creating invoices that are confusing for the customer. Our QB SKUs had details that are important to our business. We sell lighting, so product name and SKU# isn’t enough. Our notes that are attached to SKUs are important because it lists the details of that product to the customer (Lumens/Watt, if it’s DLC certified/UL Listed, etc) Point is, switching to TG has in ONE DAY of use, created a bookkeeping nightmare, because of what DOESN’T get transferred over.
We have set up everything they way your docs and support people specified. We have made everything accurately, and spent an entire weekend making sure our QB would match what we were entering into TG, including generating individual SKUs for each variant, etc. We wanted this to be a smooth transition. Instead, you make every line item a brand new service, which eliminates all sorts of info from the various fields in QB.