We need to be able to manage partial shipments via the ShipStation integration.
Why is this feature important?
A substantial portion of our wholesale orders involve multiple shipments. Because TradeGecko does not currently offer partial shipments via the ShipStation integration, we have to do the following:
- clone the order for each shipment
- remove the excess products from each shipment
- create a mess of invoices and packing slips that have no relation in TradeGecko other than the Order ID naming convention that we use to indicate that the two orders are actually two shipments for one order
Please describe how you would use this feature:
We’d be able to track and view individual orders with multiple shipments for what they are. This is a critical piece of our regular operation. Right now, we are forced to track and view individual orders with multiple shipments as MULTIPLE orders with ONE shipment each.
If we do not work on this feature, how will this impact your business?
We’ll continue to do unnecessary busy work, operate under an increased risk of human error, and send confusing invoices and packing slips to our wholesale customers.
The time wasted means less time for marketing and business development, and the increase error rate and confusing invoices and packing slips increases the risk of unhappy customers / lost business.