Thank you so much for your reply :)
So, we use the IOS app for order processing, filtering Active orders to see which need to be packed and then Finalise them to lose them from the list.
If we had the ability to “Pack” and “Ship” and add tracking info on the app too, that would be absolutely insane!
It works really well having a paperless system, but it currently has its limitations when we need to send a pro-forma invoice for example as production only see the active orders.
I hope you guys can help :)
All the best