I noticed other people have asked for this as well, but need to put my 2 cents in. You NEED to have a credit memo feature for wholesale/B2B relationships to work properly.
We have many wholesale customers with credit memos to be applied to their future orders. Putting a note in their customer profile simply isn't enough.
We should be able to:
1. Create a credit memo manually (not just from an order)
2. Make it so it is able to be applied to a future order from that customer.
This is imperative to our business.