Cannot add pack sizes

b2b-ecommerce

#1

I’m posting this comment here as the support at Trackgecko is down with a 500 error page. I cannot get hold of support.

We are trying to add pack sizes to our variations. When we add the data and click on Save nothing happens. We are unable to add pack sizes.

This happens on Chrome, Firefox and Safari.

Is this a current bug that needs fixing?

Maybe support will read this and fix it?


#2

Hi Richard

Thanks for writing in and we’re sorry you are facing this frustrating issue. I believe our customer success manager Oscar is currently working with you to fix this the problem. If you have any other concerns, please do not hesitate to reach out. Have a good weekend!