We just started using QuickBooks and are using it to accept payment.
I’m concerned by the highlighted text in the screenshot below, “Payments must be managed on TradeGecko only. Paying invoices on QuickBooks Online will not sync down to TradeGecko.”
After running a quick test, I confirmed that TradeGecko creates a duplicate payment record whenever we click “Mark as paid” for orders processed via QuickBooks payment.
The issue described above, the sparse support docs, and the entirely inflexible nature of the integration has led us to setup a separate set of ledgers that TradeGecko pushes to so that we can keep all of the unnecessary records isolated from our actual bookkeeping, which is built entirely around real transactions that show up in our bank accounts (duh).
I have to say I had higher hopes for the integration when we decided to transition our bookkeeping to QuickBooks. The support documentation appears to be a little more than a collection of internal screenshots (see below). This information is valuable, but the presentation speaks to the quality of the integration.